At Galix-tech (“we,” “us,” or “our”), operated by Galix Technology Co., Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (Link). Please read this policy carefully.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please discontinue use of our services.
1.Who We Are
Company Name: Galix Technology Co., Ltd.
Registered Address: Building 8, Guoyuan, Xiaobi Section, Xinfeng Management District, Xinxu Town, Huiyang District, Huizhou City, Guangdong, China
Website: (Link)
Contact Email: erica@galix-tech.com
Contact Page: /contact (Link)
2.What Information We Collect
We collect information that you provide to us directly and data collected automatically:
a. Information You Provide:
Name
Email address
Phone number (optional)
Message content or inquiries
Any files or images uploaded via our contact form or chat feature
b. Automatically Collected Data:
IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the site
Referring URLs
We do not collect payment information directly. All transactions are processed by secure third-party platforms.
3.How We Use Your Information
Your information is used for the following purposes:
To respond to inquiries and provide customer support
To fulfill product or service requests
To monitor and analyze site performance and traffic
To improve user experience and our website
To communicate updates or promotions (only if consent is provided)
To comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
4.Legal Basis for Processing
We rely on the following legal bases under applicable data protection laws:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
5.Data Retention
We retain your personal data only for as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal and accounting obligations
To resolve disputes or enforce our terms
Typically, data submitted through our contact form is stored for up to 12 months unless further communication is required.
6.Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be set by us or third-party providers such as analytics services.
You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality.
7.Sharing of Personal Information
We may share your data with the following third parties:
Service Providers: such as email platforms or analytics providers, only to assist us in providing the website and our services
Government Authorities: if required by law or for legal investigations
We do not share your information for advertising purposes.
8.Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
SSL encryption for data transmission
Restricted access to sensitive data
Regular security audits
Despite our efforts, no method of transmission or storage is 100% secure.
9.International Transfers
As we operate globally, your data may be transferred to and processed in countries outside your own. These transfers are protected by contractual safeguards or legal mechanisms to ensure data protection.
10.Your Rights
Depending on your jurisdiction, you may have the following rights:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing or withdraw consent
Lodge a complaint with a data protection authority
To exercise these rights, please email us at: erica@galix-tech.com
11.Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of such websites. Please review their respective privacy policies.
12.Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for removal.
13.Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available at /privacy-policy (Link). Continued use of the website indicates your acceptance of any updates.
14.Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at erica@galix-tech.com or visit our Contact Page: /contact
Thank you for trusting Galix-tech. We are committed to protecting your privacy while providing quality lighting products and services.